I have a soundlink micro which was working fine. My power went out causing my Alexa to...

GetHuman-rogeruff's customer service issue with Bose.com from June 2018

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I have a soundlink micro which was working fine. My power went out causing my Alexa to not work. Also the soundlink has disconnected. The alexa is now fine, but I cannot get the bose to connect. The Alexa needed the wifi serial * to be reentered. The bose comes back saying it is not paring. Any suggestion as to what else I might try? I have told it to set up with Blue Tooth and the Bose device. Thanks gaeranylssa
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Bose.com

Customer service issue
Reported by GetHuman-rogeruff
Jun 5th, 2018 - 17d ago
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Jun 5th 5:15am
GetHuman-rogeruff confirmed the issue is fixed. Hooray!
Jun 5th 5:17am