Hello I bought a lovely orange Bodum Ibis **** approx. *-*yrs ago from Fenwick departme...

GetHuman836765's customer service issue with Bodum from June 2018

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The issue in GetHuman836765's own words
Hello I bought a lovely orange Bodum Ibis **** approx. *-*yrs ago from Fenwick department store in Leicester which has now closed down. My issue is that the on*off switch has somehow disaconnected & is now permanently on which means the kettle works but does not switch off automatically so I am finding this very dangerous especially when I am rushing around in the morning & my children are in the kitchen as the kettle is giving off so much steam I am very worried that this is going to scald one of us. I love this kettle please help!!!!
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Bodum

Customer service issue
Reported by GetHuman836765
Jun 30th, 2018 - a yr ago
I have an issue with Bodum too
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Seen by 3 customers so far
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Timeline
GetHuman836765 started working on this issue
Jun 30th, 2018 4:00pm