I put a check on my Bluebird card by mobile checking through the app on my phone on my...

GetHuman5838632's customer service issue with Bluebird by American Express from March 2021

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The issue in GetHuman5838632's own words
I put a check on my Bluebird card by mobile checking through the app on my phone on my Bluebird account yesterday March **th. I withdrew money from my account not long after I put the check on the card and it wasn't until later in the evening that I tried to use my Bluebird card again which is a prepaid debit card and was unable to take money off of my card at more than one place. I went down to the app on my phone and I checked my balance on the card and it said I had money on the card. So I would like to know what is going on that I cannot get money off my card now and and how do I fix it so that it never happens again?

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Bluebird by American Express

Customer service issue
Reported by GetHuman5838632
Mar 13th, 2021 - 5 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 2775 others
0 customers following this

Timeline

GetHuman5838632 started working on this issue
Mar 13th 2:44pm
GetHuman5838632 indicated the issue is not fixed yet.
Mar 13th 8:12pm
GetHuman5838632 indicated the issue is not fixed yet.
Mar 14th 8:37am

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