My Name is Nadine Fick *On Monday August ** **** around **:** am I went to American Com...

GetHuman-queenern's customer service issue with Bluebird by American Express from August 2019

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The issue in GetHuman-queenern's own words
My Name is Nadine Fick *On Monday August ** **** around **:** am I went to American Community Bank **** Blackoaks Ln N Maple grove Mn *****. I went to the ATM to get $*** out my bluebird debt card an it did not dipense my money So i went into the bank to tell them the Bank tellar told me the machine techincian was jus out ther working on it n it should of worked an i said well the money didnt come out they said they will call the technician back but call your debt card bank a dispute the charge An i will call you back an see what happened. So i called my bank n disputed the charge an went back to the bank after *pm so they told me the machine was jammed but its fixed now im saying so what happens now they said Just talk to your bank So i did call my bank again an did a dispute they sent out a origainl dispute n then i called Bluebird customer service on Tuesday an Wednesday just to see whats going on so by Thursday August ** i called again n customer service said that they emailed me a form to fill out I havent received the form so i called bac that day * to * times saying i havent received the form So i had to switch my email to a different email an i still haven't received it So now its Saturday August ** an with no emails again. I lost $*** an im waitin again for another week or so to get my money back into my account. So I need your help if anything for you to get this done. *Thank you*Nadine F

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Bluebird by American Express

Customer service issue
Reported by GetHuman-queenern
Aug 24th, 2019 - a year ago
Fixed
Seen by 7 customers so far
Similar issue to 3848 others
0 customers following this
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Timeline

GetHuman-queenern started working on this issue
Aug 24th, 2019 5:11pm
GetHuman-queenern indicated the issue is not fixed yet.
Aug 24th, 2019 5:12pm
GetHuman-queenern indicated the issue is not fixed yet.
Aug 24th, 2019 5:12pm
GetHuman-queenern indicated the issue is not fixed yet.
Aug 24th, 2019 5:14pm
GetHuman-queenern indicated the issue is not fixed yet.
Aug 24th, 2019 9:41pm
GetHuman-queenern indicated the issue is not fixed yet.
Aug 26th, 2019 12:43am
GetHuman-queenern confirmed the issue is fixed. Hooray!
Aug 27th, 2019 8:47pm