It’s been more than ** hours since the IRS issued my refund. My state refund went throu...

GetHuman-aafmelod's customer service issue with Bluebird by American Express from February 2019

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The issue in GetHuman-aafmelod's own words
It’s been more than ** hours since the IRS issued my refund. My state refund went through just fine. So, why are these funds STILL not available to me, and why the **** can’t I get a single actual human being online? I was COUNTING on these funds being available this week and get here I am going into the weekend without them for seemingly NO reason and with NO explanation. After I’ve used this card for nearly a decade, I expect a goddamn explanation as to why I don’t have access to my money yet. At the very least, I expect contact with a human being that can explain this **** to me without running me through the ringer over and over again.
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Bluebird by American Express

Customer service issue
Reported by GetHuman-aafmelod
Feb 16th, 2019 - 8 mons ago
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GetHuman-aafmelod started working on this issue
Feb 16th 3:21am