Missing money

GetHuman1769700's customer service issue with Bluebird by American Express from December 2018

Help me with my issue
The issue in GetHuman1769700's own words
I had a American Express bluebird card that had fraud on it and I called in to report it and I never got the funds back but I also never got a new card to replace the old one and I still have money in that account and I would like to get my money back I need to know how I go about doing that because every time I call the customer service number they tell me my Social Security number can be found and it just hangs up on me I want my money you can email me back and we need this resolved
I want someone to call me or I want to be able to get through to someone and I want my money back
I have an issue with Bluebird by American Express too
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Bluebird by American Express

Customer service issue
Reported by GetHuman1769700
Dec 16th, 2018 - 2 mons ago
I have an issue with Bluebird by American Express too
Seen by 5 customers so far
Similar issue to 1612 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
GetHuman1769700 started working on this issue
Dec 16th, 2018 6:23am
GetHuman1769700 indicated the issue is not fixed yet.
Dec 16th, 2018 6:24am