I purchased a BlueBird kit from Walmart and followed the directions. I went to Bluebird...

GetHuman-davissel's customer service issue with Bluebird by American Express from August 2018

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The issue in GetHuman-davissel's own words
Register my card ... I purchased a BlueBird kit from Walmart and followed the directions. I went to Bluebird.com*go and went through the registration process and once I selected verify I received a message that said: "Unable to sign up. You are not approved for an account at this time." I spoke with a representative and then Tech support and I was told to purchase another card and there would not be the same issue when attempting to register. However, when I purchased another card and tried to register the card, I got the same message from the site. I even tried to open an account and still received the same message. Having a BlueBird card would help with my college career and any payments I have to make towards school books and materials. I would like to know, at the very least, why I'm having issues with verification and what information I'm supplying does not match the records.*Thank you
I haven't been able to receive a verification email.
GetHuman-davissel did not yet indicate what Bluebird by American Express should do to make this right.
I expected to be able to register quickly without any issues.
I tried opening an account, I've spoken with multiple representatives, I even spoke to tech support on one occasion.
I have an issue with Bluebird by American Express too
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Bluebird by American Express

Bluebir by American Express
Customer service issue
Reported by GetHuman-davissel
Aug 27th, 2018 - 3 mons ago
I have an issue with Bluebird by American Express too
Fixed
Seen by 9 customers so far
Similar issue to 394 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-davissel started working on this issue
Aug 27th 10:23pm
GetHuman-davissel indicated the issue is not fixed yet.
Aug 27th 11:42pm
GetHuman-davissel indicated the issue is not fixed yet.
Aug 28th 9:23pm
GetHuman-davissel indicated the issue is not fixed yet.
Aug 28th 9:28pm
GetHuman-davissel indicated the issue is not fixed yet.
Aug 28th 11:35pm
GetHuman-davissel indicated the issue is not fixed yet.
Aug 31st 12:42am