Poison Center asked to provide a letter of support for child denied ED visit. Child ha...

GetHuman2598463's Speak to an agent issue with Blue Cross Blue Shield (MI) from March 2019

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The issue in GetHuman2598463's own words
Poison Center asked to provide a letter of support for child denied ED visit. Child had a dangerous potential ingestion and we referred child to ED. BCBS denied the claim. I wrote a letter of support as to why we sent in child. Form letter sent back to me telling me that this appeal was denied and I had to go through Provider Inquiry through Web-Denis. I am not a provider and I would like to speak to a human about this. I will also forward the letter to the Insurance Commissioner
GetHuman2598463 did not yet indicate what Blue Cross Blue Shield (MI) should do to make this right.
I have an issue with Blue Cross Blue Shield (MI) too
How GetHuman2598463 fixed the problem
Found a phone number on your website and connected to a salesperson at BCBS. However, try as he did, he could not find a phone number. Found the LinkedIn profile for the person who signed the rejection letter and sent her a message. This apparently caused an uproar and was called back by a supervisor
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Blue Cross Blue Shield (MI)

Speak to an agent issue
Reported by GetHuman2598463
Mar 26th, 2019 - 23d ago
I have an issue with Blue Cross Blue Shield (MI) too
Fixed
Seen by 3 customers so far
Similar issue to 55 others
0 customers following this
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GetHuman2598463 started working on this issue
Mar 26th 6:07pm
GetHuman2598463 confirmed the issue is fixed. Hooray!
Mar 29th 6:34pm