Poison Center asked to provide a letter of support for child denied ED visit. Child ha...
GetHuman2598463's Speak to an agent issue with Blue Cross Blue Shield (MI) from March 2019
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The issue in GetHuman2598463's own words
Poison Center asked to provide a letter of support for child denied ED visit. Child had a dangerous potential ingestion and we referred child to ED. BCBS denied the claim. I wrote a letter of support as to why we sent in child. Form letter sent back to me telling me that this appeal was denied and I had to go through Provider Inquiry through Web-Denis. I am not a provider and I would like to speak to a human about this. I will also forward the letter to the Insurance Commissioner
GetHuman2598463 did not yet indicate what Blue Cross Blue Shield (MI) should do to make this right.
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How GetHuman2598463 fixed the problem
Found a phone number on your website and connected to a salesperson at BCBS. However, try as he did, he could not find a phone number. Found the LinkedIn profile for the person who signed the rejection letter and sent her a message. This apparently caused an uproar and was called back by a supervisor
Please help with my Blue Cross Blue Shield (MI) issue
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