Poison Center asked to provide a letter of support for child denied ED visit. Child ha...

GetHuman2598463's Speak to an agent issue with Blue Cross Blue Shield (MI) from March 2019

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The issue in GetHuman2598463's own words
Poison Center asked to provide a letter of support for child denied ED visit. Child had a dangerous potential ingestion and we referred child to ED. BCBS denied the claim. I wrote a letter of support as to why we sent in child. Form letter sent back to me telling me that this appeal was denied and I had to go through Provider Inquiry through Web-Denis. I am not a provider and I would like to speak to a human about this. I will also forward the letter to the Insurance Commissioner

GetHuman2598463 did not yet indicate what Blue Cross Blue Shield (MI) should do to make this right.

How GetHuman2598463 fixed the problem
Found a phone number on your website and connected to a salesperson at BCBS. However, try as he did, he could not find a phone number. Found the LinkedIn profile for the person who signed the rejection letter and sent her a message. This apparently caused an uproar and was called back by a supervisor
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Blue Cross Blue Shield (MI)

Speak to an agent issue
Reported by GetHuman2598463
Mar 26th, 2019 - 4 years ago
GetHuman2598463 shared how to fix
Seen by 27 customers so far
Similar issue to 55 others
0 customers following this
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GetHuman2598463 started working on this issue
Mar 26th, 2019 6:07pm
GetHuman2598463 confirmed the issue is fixed. Hooray!
Mar 29th, 2019 6:34pm

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