haven't received cards yet - New cutomer - need our new member *

GetHuman617091's customer service issue with Blue Cross Blue Shield (MA) from April 2018

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The issue and preferred resolution, in GetHuman617091's own words:
New cutomer ... haven't received cards yet
need our new member *
getting a new *
Help me with my issue
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****o my name is Terrence Hodge my car got jacked from me .on *.*.**.I need a new Blue...Can m*** health cover my deductible
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Blue Cross Blue Shield (MA)

BCBS MA
Customer service issue
Reported by GetHuman617091
Apr 21st, 2018 - 3 mons ago
I have an issue with Blue Cross Blue Shield (MA) too
Not resolved
Seen by 2 customers so far
Similar issue to 5 others
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Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman617091 started working on this issue
Apr 21st 2:03pm