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Blue Cross/Blue Shield (IL) Customer FAQ

Top Answers & How-to Guides

What is Blue Cross/Blue Shield (IL)'s Phone Number?

The question we are asked most often is about how to talk to Blue Cross/Blue Shield (IL) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I access my account information online?

To access your account information online, simply log on to our website and create a secure online account. Once logged in, you can...

What is the coverage for mental health services with Blue Cross/Blue Shield?

Blue Cross/Blue Shield provides comprehensive coverage for mental health services. We understand the importance of mental well-being...
Ask any question you have about Blue Cross/Blue Shield (IL) customer service, get an answer now.
Contact Blue Cross/Blue Shield (IL) customer service

Account Access

How can I access my account information online?

To access your account information online, simply log on to our website and create a secure online account. Once logged in, you can...
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Company Comparison

What is the difference between Blue Cross and Blue Shield?

Blue Cross and Blue Shield are both independent, community-based health insurance companies. The basic difference lies in their focus...
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Insurance Plans

What health insurance plans does Blue Cross/Blue Shield offer?

Blue Cross/Blue Shield (IL) offers a wide range of health insurance plans to cater to the diverse needs of individuals and families....
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Out-of-State Coverage

Can I use my Blue Cross/Blue Shield insurance out-of-state?

Yes, you can use your Blue Cross/Blue Shield insurance out-of-state. Blue Cross/Blue Shield (IL) is part of the Blue Card program,...
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Prescription Costs

What is the cost of my prescription drugs with Blue Cross/Blue Shield?

The cost of prescription drugs under Blue Cross/Blue Shield (IL) varies depending on several factors, including your specific plan...
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Family Additions

Can I add a family member to my Blue Cross/Blue Shield plan?

Yes, you can add a family member to your Blue Cross/Blue Shield plan. Blue Cross/Blue Shield allows you to include your spouse, children,...
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Mental Health Coverage

What is the coverage for mental health services with Blue Cross/Blue Shield?

Blue Cross/Blue Shield provides comprehensive coverage for mental health services. We understand the importance of mental well-being...
Read more

Help me with my Blue Cross/Blue Shield (IL) customer service issue

Ask any question you have about Blue Cross/Blue Shield (IL) customer service. We will do our best to get you answers right away.
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