On the **th May badly damaged flowers were delivered for mothers day. An email with pho...

GetHuman-lalgreen's customer service issue with Bloomex from May 2018

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The issue in GetHuman-lalgreen's own words
On the **th May badly damaged flowers were delivered for mothers day. An email with photo was sent. On **th May I had not heard back regarding a solution. I was on chat for over an hour and got the response that they would "probably" send me a replacement bunch.*The replacement arrived today **th May, worse damage than the first ones. Box on both occasions was put UPSIDE DOWN at my door. Flowers in a box much bigger than bunch with no packing to prevent movement. I want an apology and a refund sent to my daughter. I am telling everyone to never use Bloomex. Its disgusting. Besides the damage, the wrapping was cheap and nasty and unprofessionally presented. The message from my daughter was hard to find because it was in tiny print on the BACK OF THE RECEIPT. No card.
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Bloomex

Customer service issue
Reported by GetHuman-lalgreen
May 16th, 2018 - 10 mons ago
I have an issue with Bloomex too
Fixed
Seen by 4 customers so far
Similar issue to 346 others
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Timeline
GetHuman-lalgreen started working on this issue
May 16th, 2018 2:31am
GetHuman-lalgreen indicated the issue is not fixed yet.
May 19th, 2018 10:16pm