What is Bloomex's return or refund policy?

Bloomex has a customer-centered return and refund policy. If you are unsatisfied with your purchase, you must contact Bloomex within 48 hours of delivery to report any issues. Bloomex may request supporting photographs to help assess the situation. Depending on the circumstances, Bloomex may offer a replacement, refund, or store credit. However, they do not guarantee refunds on orders where the recipient refuses the delivery. In case the order has not been processed for delivery, a refund may be possible. It's important to note that perishable products like flowers have a limited lifespan and Bloomex is not responsible for issues that arise after 48 hours. Bloomex strives to resolve customer concerns promptly and aims to ensure complete satisfaction.