What is Bloomex's substitution policy for flowers?

Bloomex understands that occasionally substitutions may be necessary due to availability or quality issues. In such cases, our highly skilled florists will ensure that the overall aesthetic and value of your arrangement is maintained. We guarantee that any substitutions made will be of equal or greater value than the original flowers. Our dedicated team will always choose blooms that closely resemble the specified flowers in color, size, and style. By incorporating only the freshest and most beautiful alternatives, we strive to deliver a stunning arrangement that exceeds your expectations. Our commitment to customer satisfaction means that you can trust Bloomex to provide exceptional substitutions, ensuring the recipient receives a beautiful floral gift that brings joy and smiles.