My computer is down. My phone has no internet access. So I can't access my email. I...

GetHuman-violetan's customer service issue with from May 2018

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The issue in GetHuman-violetan's own words
My computer is down. My phone has no internet access. So I can't access my email. I am at the library, using their computer system. You don't recognize their system, and you won't let me sign in unless you send me a code by email. As my computer is down, it does me no good if you send me anything by email. I understand that you have no phone number. How do you expect me to log into my account with you? How do you even expect me to hear from you if you only communicate over email? Why am I even bothering to ask you anything?
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Customer service issue
Reported by GetHuman-violetan
May 20th, 2018 - 8 mons ago
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Seen by 3 customers so far
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GetHuman-violetan started working on this issue
May 20th, 2018 8:40pm