I have a Key one Black edition getting on for * years old. I have never used a password...

GetHuman-peersmsc's Repairs issue with Blackberry from December 2019

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The issue in GetHuman-peersmsc's own words
I have a Key one Black edition getting on for * years old. I have never used a password throughout that time. Earlier this week I was just playing around idly with my phone and decided to try putting in a password. I typed in OysterReach. Minutes later I went to make a call and the phone naturally asked for my password. I typed in - several times - OysterReach but this was not recognised and I have been locked out of my phone ever since. I am currently using my husband 's phone to make this enquiry. I have visited a couple of High Street phone shops but they were unable to help.*I would like your assistance to cancel the password which has now caused me severe problems over six days.*If possible get back to me immediately and as my own phone is virtually unusable please contact me on this telephone - via *********** or on *****@***.com He is here with me if you wish to talk to him directly regarding permission to use his phone. However, as stated above my phone is useless at present. Yours sincerely Susan Carter

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Blackberry

Repairs issue
Reported by GetHuman-peersmsc
Dec 15th, 2019 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 236 others
0 customers following this

Timeline

GetHuman-peersmsc started working on this issue
Dec 15th, 2019 2:45pm