Hello I am writing to tell you about your defective coffee pot that I recieved as a gif...

GetHuman5465423's customer service issue with Black & Decker from November 2020

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The issue in GetHuman5465423's own words
Hello I am writing to tell you about your defective coffee pot that I recieved as a gift.No more than * minutes after I turned it on today it began spewing thick steam from the top more like thick smoke.It began crackling and upon inspection the bottom of the coffee maker where the pot is set on had completely burned through and burned my counter top.The whole mechanism began melting and burning.This was swiftly on its way of starting a whole house fire!Even the cord was burning I am seeking compensation for this

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Black & Decker

Customer service issue
Reported by GetHuman5465423
Nov 15th, 2020 - 5 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 778 others
0 customers following this

Timeline

GetHuman5465423 started working on this issue
Nov 15th, 2020 9:33pm

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