Need to order weed trimmer part*Item: **A D ** C C * * **This is cap assembly*This numb...
GetHuman-mrvinedr's customer service issue with Black & Decker from May 2020
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The issue in GetHuman-mrvinedr's own words
A number of problems now exist**. The trimmer is less than a year old and used only a few times last summer**. Black and Decker no longer manufacture this trimmer**. The cap assembly (*********N) is damaged. I believe it was never tight enough (a faulty manufactoed part) when I purchased the trimmer**. I attempted to order and purchase this part item but I am told there is not such part availa... ... Need to order weed trimmer part*Item: **A D ** C C * * **This is cap assembly*This number does not appear on your parts list.*Please contact me
The trimmer has limited use (purchased late last summer)*I need this part and can't use the trimmer
If I can't order the part I feel like I should be afforded partial credit on a trimmer that is not obsolete
I have used Black and Decker for more than ** years and have been satisfied with their products ...........until now
I don't have any workable suggestions or idea
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