...I was bought a Black and Decker Electric Sander (KA-***) as a present. Having opened...

GetHuman-arrandal's customer service issue with Black & Decker from December 2018

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The issue in GetHuman-arrandal's own words
...I was bought a Black and Decker Electric Sander (KA-***) as a present. Having opened the package, I discovered one Sanding Sheet and thought that this would be the size which I required. Then despite my best efforts, there was no chance of fitting this sheet into the 'clamps' on the machine to the paper. Went onto your Website and discovered that the size was completely wrong. Meanwhile, I had previously visited a Homebase Store and bought a pack of Papers based on the original size of paper you provided which proved completely futile. The dimensions of the original paper proved to be completely wrong. I would like Black & Decker to rectify this situation a.s.a.p. This present was given to me in order to forward a current project.

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Black & Decker

Customer service issue
Reported by GetHuman-arrandal
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 250 others
0 customers following this

Timeline

GetHuman-arrandal started working on this issue
Dec 26th, 2018 4:44pm