I have a Black & Decker **inch mulching mower CMM****....the lift or lower mechanism to...

GetHuman-meandz's customer service issue with Black & Decker from June 2018

Help with my Black & Decker issue
I have a Black & Decker **inch mulching mower CMM****....the lift or lower mechanism to lower or raise the blade has messed up we were going to try to remove the orange casing for the mechanism....spring ....etc....but the *****s that fit the casing are deeply recessed and we can’t even tell what kind of *****s they are ....can you help me ?
I trust that Black & Decker will make this right and come up with a resolution that is fair.
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Black & Decker

Customer service issue
Reported by GetHuman-meandz
Jun 25th, 2018 - 2 mons ago
I have an issue with Black & Decker too
Fixed
Seen by 5 customers so far
Similar issue to 52 others
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GetHuman-meandz started working on this issue
Jun 25th 7:50pm
GetHuman-meandz indicated the issue is not fixed yet.
Jun 26th 4:50pm
GetHuman-meandz indicated the issue is not fixed yet.
Jun 26th 8:52pm
GetHuman-meandz indicated the issue is not fixed yet.
Jun 28th 9:08pm