Issue with mail client Thunderbird:*I have had no issues until I installed Bitdefender...

GetHuman-mpfeiff's customer service issue with Bitdefender from March 2021

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The issue in GetHuman-mpfeiff's own words
Issue with mail client Thunderbird:*I have had no issues until I installed Bitdefender. I previously used McAfee. Now I get the message:"Current Operation on Inbox did not succeed. Mail server responded: Clientbug Select Command is not valid in this state. " My emails do not load. If I close and re-open Thunderbird, the inbox starts downloading, but I have to wait for all my messages, including the old ones, to download each time I open Thunderbird. I uninstalled and re-installed Thunderbird, but that did not fix the issue. I get the same error each time. I would normally think this is a Thunderbird issue, but as I said, the problem only started right after installing Bitdefender.*I changed the Bitdefender settings to NOT scan email. This makes no difference. *Can you help with this issue?

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Bitdefender

Customer service issue
Reported by GetHuman-mpfeiff
Mar 24th, 2021 - a month ago
Not resolved
Seen by 1 customer so far
Similar issue to 88 others
0 customers following this

Timeline

GetHuman-mpfeiff started working on this issue
Mar 24th 2:40pm