this is the *nd time the dual tool caddy has broken. you have in the wrong spot. It i...

GetHuman2616932's customer service issue with Bissell from March 2019

Help with my Bissell issue
The issue in GetHuman2616932's own words
take the crevice tool off of the caddy. The caddy broke AGAIN. ... this is the *nd time the dual tool caddy has broken. you have in the wrong spot. It is in the way of EVERYTHING! I cannot believe I paid this much for this piece of junk. I am sorry, but this company has really gone down hill. could you please replace the caddy? I already went to a different company for my shampooer, and I think I will do the same for my next vacuum cleaner, even though I have been a bissell customer for a couple of decades. Really sad to see a company resort to making junk. Really sad.
the tool caddy is in the wrong place. You hit it all the time unintentionally
Please replace the dual tool caddy
I've been a Bissell customer for a couple of decades, but am considering purchasing a different brand next time as this is the *nd time this caddy has broken. everything is made so cheaply. NOTHING on this machine is durable. I paid a lot of money for this machine and I should have returned it.
there is nothing I can do, the plastic on the caddy where it slides onto the machine is broken. a new caddy will fix it.
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Bissell

pet eraser vacuum cleaner tools
Customer service issue
Reported by GetHuman2616932
Mar 28th, 2019 - 25d ago
I have an issue with Bissell too
Fixed
Seen by 5 customers so far
Similar issue to 91 others
0 customers following this
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Timeline
GetHuman2616932 started working on this issue
Mar 28th 3:27pm
GetHuman2616932 indicated the issue is not fixed yet.
Mar 30th 6:00pm
GetHuman2616932 indicated the issue is not fixed yet.
Mar 30th 6:11pm