this is the *nd time the dual tool caddy has broken. you have in the wrong spot. It i...
GetHuman2616932's customer service issue with Bissell from March 2019
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The issue in GetHuman2616932's own words
take the crevice tool off of the caddy. The caddy broke AGAIN. ... this is the *nd time the dual tool caddy has broken. you have in the wrong spot. It is in the way of EVERYTHING! I cannot believe I paid this much for this piece of junk. I am sorry, but this company has really gone down hill. could you please replace the caddy? I already went to a different company for my shampooer, and I think I will do the same for my next vacuum cleaner, even though I have been a bissell customer for a couple of decades. Really sad to see a company resort to making junk. Really sad.
the tool caddy is in the wrong place. You hit it all the time unintentionally
Please replace the dual tool caddy
I've been a Bissell customer for a couple of decades, but am considering purchasing a different brand next time as this is the *nd time this caddy has broken. everything is made so cheaply. NOTHING on this machine is durable. I paid a lot of money for this machine and I should have returned it.
there is nothing I can do, the plastic on the caddy where it slides onto the machine is broken. a new caddy will fix it.
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