I was looking at rings at Bidz.com and clicked on wish list. Next thing I know, I am to...
GetHuman-marthakn's customer service issue with Bidz.com from June 2018
Help with my Bidz.com issue
The issue in GetHuman-marthakn's own words
I was looking at rings at Bidz.com and clicked on wish list. Next thing I know, I am top bidder. I did not bid. I tried calling they were not available. East coast vs west coast. Tried three emails thru their website and told them I did not bid. Now this is sitting in the checkout part of the web. I have bought a few things from them in the past. This time I logged in thru facebook they could not find my account. I was just looking not buying. Now I have to try to contact a human being again in the morning. Obviously I am not buying the ring nor paying for it. I plan to call my credit cards and explain they should not go thru with anything from bidz.com I am very upset.Martha K nelson ********** I am listed as *****@***.com on facebook.
GetHuman-marthakn did not yet indicate what Bidz.com should do to make this right.
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How GetHuman-marthakn fixed the problem
I received an email stating it was removed. It was a response to my three or four emails. It is easy to thumb the wrong box i.e. wish list and Bidz should not have prearranged numbers in the suggested bid area. I bet they have tons of mistakes all day long. They need a better phone system too. I am happy it was resolved I felt sick over the whole thing.
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