I'd like a refund for my game please. I purchased the game and have been managing over...

GetHuman-mchlnsl's customer service issue with Bethesda from December 2018

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The issue in GetHuman-mchlnsl's own words
I'd like a refund for my game please. I purchased the game and have been managing over the last few weeks. With the system I have it's an absolute joke to be getting **fps solid. The overall state of the game is not up to standard as far as I am concerned and I would like to request my money back as I feel like I can't actually play the game without issue. There is no was for me to get better performance in game even by changing the graphics settings to low. if someone could help me with this I would be appreciative.
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Bethesda

Customer service issue
Reported by GetHuman-mchlnsl
Dec 2nd, 2018 - 6 mons ago
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GetHuman-mchlnsl started working on this issue
Dec 2nd, 2018 11:40pm