Bell land line - This is something new to this area and others by the sound of it. Ever...

GetHuman-fredjdel's customer service issue with Bell Canada from September 2018

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The issue in GetHuman-fredjdel's own words
phone ... Bell land line - This is something new to this area and others by the sound of it. Every recent hydro blackout we have had knocks the phone out when the hydro comes back on. The time before last our phone was out for eight days. This time it is already three days. The problem are the individual breakers in the corner distribution boxes which trip when the hydro is turned back on. Instead of sending someone to the boxes immediately to reset the breakers, Bell waits for individual complaints. Yesterday a Bell technician refused to help another customer when approached at someone else's place because "he does not have the paperwork". Not only is this foolish order of procedure a waste of money, but it also reeks of 'make work projects' for workers at the inconvenience of its customers or even the company padding its numbers to get a larger increase from government. Sounds much more Rogers than Bell to be frank. My wife will be alone here for a week and without any service she is vulnerable. She does not have a cell and it is almost useless where we live any way. Next time this happens I will most likely go into the corner box and make the repair attempt myself as this situation is just too foolish for me. Please change your thinking on the steps used in this and if your breakers are inadequate with the surge of restored power, put better ones in! This was never an issue in the past until recently.(the past two)
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Get someone out here to fix the issue
how about thirty eight years!!! (and before that elsewhere)
Breaking in to the Bell box on the corner to do this ourselves is a last resort. Is this what Bell wants???
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Bell Canada

Bell land line
Customer service issue
Reported by GetHuman-fredjdel
Sep 24th, 2018 - 4 mons ago
I have an issue with Bell Canada too
Not resolved
Seen by 6 customers so far
Similar issue to 219 others
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GetHuman-fredjdel started working on this issue
Sep 24th, 2018 2:07pm
GetHuman-fredjdel shared this issue with others over email
Sep 24th, 2018 2:19pm