My name is Constance Laplante: address *** Pleasant Valley Rd Spgfld., VT *****.. My...

GetHuman4614803's customer service issue with Belk.com from April 2020

Help with my Belk.com issue
First: share to improve GetHuman4614803's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4614803 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman4614803's own words
My name is Constance Laplante: address *** Pleasant Valley Rd Spgfld., VT *****.. My husband, Reine J Laplante had placed my last order (some time ago) same address. I placed an order yesterday for Estee Lauder Dbl wear Light Foundation, Matte * when it went to billing, that is where the confusion began. I had submitted my order and it automatically went to my husband's previous order for me. The only difference would be the first name: Reine or Constance. I have tried to follow your direction on placing my order by changing password, etc so of course nothing is working for me!! Very frustrating, but I am sure you will be able to make the changes on our acct. I will keep the last Password I used on filling out the new act. application. Lets see if we can take care of this problem without any further misunderstandings! Thank you. Constance K Laplante******@***.com

GetHuman4614803 did not yet indicate what Belk.com should do to make this right.

How GetHuman4614803 fixed the problem

We are waiting for GetHuman4614803 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Belk.com's attention and get better help faster. Tap below to get started.
Having Belk.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Belk.com

Customer service issue
Reported by GetHuman4614803
Apr 10th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 114 others
0 customers following this

Timeline

GetHuman4614803 started working on this issue
Apr 10th 12:50am
GetHuman4614803 indicated the issue is not fixed yet.
Apr 10th 2:07pm
GetHuman4614803 indicated the issue is not fixed yet.
Apr 10th 2:24pm