Hi, I just placed an order and i don't understand why I am being charged for shipping...

GetHuman-darlend's customer service issue with Belk.com from December 2018

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The issue in GetHuman-darlend's own words
Hi, I just placed an order and i don't understand why I am being charged for shipping? I would like to modify or cancel if this is true.. Order number ******** for Darlene Davis *** Durham Brown Rd Seneca, SC *****
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Belk.com

Customer service issue
Reported by GetHuman-darlend
Dec 4th, 2018 - 7 mons ago
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Timeline
GetHuman-darlend started working on this issue
Dec 4th, 2018 8:53pm
GetHuman-darlend indicated the issue is not fixed yet.
Dec 4th, 2018 8:54pm