Bank of America Customer FAQ

To change your phone number in Bank of America, first sign in to Online Banking. You'll need your Online ID and Passcode. Once logged in, navigate to your Profile page, where you'll find a section for Contact Info. Here, you can edit your phone numbers. After entering your new phone number, you might need to verify this change. Bank of America could require you to confirm this change by sending you a verification code either to your old number or your email address on file. Once you verify, your new phone number will be updated. Please remember that it's important to keep your contact information up to date to avoid any issues with your account.

Reopening a closed Bank of America account largely depends on the duration since closure. If it was recent, you may be in luck and they could reactivate your account; however, this isn't guaranteed. Alternatively, if it's been a long time, you may be required to open a new account. This can be done online, via the mobile app, by visiting a local branch, or by calling customer service. For both cases, it's essential to confirm with a Bank of America representative for exact procedures, as every situation can vary. Remember, while reopening or creating a new account, you will likely need to provide identification and personal details.

To check your balance over the phone, call Bank of America's customer service hotline. Have the necessary information handy - your bank account number and your Social Security number. The automated system will guide you through the process. Once your identity is confirmed, you should be able to get information about your balance. You can also talk to a representative if needed. Please note, representatives are available from Monday to Friday, 8 a.m. to 11 p.m. ET, and on Saturdays and Sundays, 8 a.m. to 8 p.m. ET. Automated support is available 24/7. Remember never to share your personal information if you are uncertain about the authenticity of the call.

The fee for an international wire transfer with Bank of America can range from $15 to $45, depending on whether it is sent in foreign currency or U.S. dollars. Please note that the actual fee may vary and additional fees may be applied by the recipient's bank. It's always a good idea to confirm actual cost before sending the wire transfer. Before making any financial transactions, we would recommend understanding all the fees involved to avoid surprises. Remember, exchange rates could affect the amount received in the foreign bank.

The validity of a check generally depends on the state law and bank policy, not on whether the account holder is alive or deceased. Typically, personal checks are valid for six months from the date written on the check. After that, the check is considered "stale-dated" but some banks might still choose to honor it. If the account has sufficient funds and the check is not too old, you may still be able to cash it. It's suggested to present it to the bank as soon as you can. Remember though, this is a general response and policies can differ from one bank to another.