I SENT A MONEY GRAM MONEY ORDER PURCHASED AT CUBS FOOD IN MINNEAPOLIS MINNESOTA. THE AM...

GetHuman-alaurasm's customer service issue with Bank of America from July 2018

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The issue in GetHuman-alaurasm's own words
I SENT A MONEY GRAM MONEY ORDER PURCHASED AT CUBS FOOD IN MINNEAPOLIS MINNESOTA. THE AMOUNT IS $***.** DATED *.*.**.*THIS MONEY ORDER WAS SENT TO STAR MANAGMENT PO BOX ***** *EAGAN MINNESOTA *****.*THE MANAGMET CONTACTED ME AND STATED THEY DID NOT RECEINVE MY RENT PAYMENT.**AFTER FURTHER RESEARCH IT WAS DETERMINE THAT THIS MONEY ORDER WAS CASHED AT YOUR BANK AND A NAME WAS SIGNED OVER THE REMIT NAME OF START MANAGEMENT.**THE NAME WRITTEN OVER MY INITIAL MADE OUT TO NAME IS ROBERT WILLIAMS. **THE MONEY ORDER number is *************Your batch * on the back of the money order is: *******sequence * ***cashed *.*.**.**On the back of the money order it states if altered do not cashed. *I need to know why was this scratched out and your bank cashed it.**I am now fighting with my landlord and I and disable yet trying to go back and forth to the store that I have purchased the money order from to trace it.**Please tell me who should I be in contact with directly to have this matter rectified.***.*I am looking for a reimbursement of my rent money that was cashed fraudulently at bank of America as this money order was made out to Star Management but wrote over with the name Robert Williams.**My Name is:* Steven Collins and Alaura Smith*Phone: ***-***-****
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Bank of America

Customer service issue
Reported by GetHuman-alaurasm
Jul 23rd, 2018 - 10 mons ago
I have an issue with Bank of America too
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Timeline
GetHuman-alaurasm started working on this issue
Jul 23rd, 2018 8:24pm
GetHuman-alaurasm indicated the issue is not fixed yet.
Jul 25th, 2018 5:10am