NOTHING HAS BEEN SOLVED. NO ONE CALLED ME. I UAD TO CALL THEM AND AGAIN, IT IS THE SAME OLD STORY. NO ONE HAS ANSWERS. ITS A JOKE AND IT IS BECAUSE THEY ARE SERIOUSLY THIEVES HIDING BEHIND A NAME. I CANT BELIEVE THIS. I REALLY CANT.

GetHuman580256's customer service issue with Bank of America from June 2018

6 views
 | 
2068 similar
 | 
0 following
Help with my Bank of America issue
Try having Bank of America call you again?
Always use the GetHuman Phone tocall Bank of America. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman580256's own words
TO GET A FRICKEN STRAIGHT ANSWER. OMG. This is just unbelievable. ... I am checking on a claim that has been in the processes if investigation since JANUARY! ALL PAPERWORK HAS BEEN TURNED INTO YOU ALL, MULTIPLE TIMES. I HAVE WAITED ON HOLD FOR PROBABLY OVER ** HOURS IN THE LAST * MONTHS. I HAVE TALKED TO CUSTOMER SERVICE WHICH TOLD ME I NEED TO BE TALKING TO CLAIMS. I WAIT IN HOLD FOR ANOTHER ** MINUTES AND CLAIMS TELSS ME I NEED TO BE TALKING TI FRAUD..I TALK TO FRAUD AMD THEY SAY ITHEY CANT TALK TO ME BY OHONE,BTHAT I NEED TO GO TO A BRANCH. I GO TO A BRANCH AND THEY SAY I NEED TO CALL FRAUD. THEY DIAL FRAUD AND HAND ME THE OHINE AND WALK AWAY ( BANK MANAGER) I THEN GET SOME KID THAT MUST HAVE BEEN HI FIRST DAY EVER WORKING BECAUSE HE WAS ***% CLUELESS AS TO WHAT WAS GOING ON, HOW TO ANSWER ME, OR SOLVE ANYTHING THAT I HAD CALLED FOR. HE SSKED ME TO FAX SOME PAPERS THAT I HAD ALREADY SENT IN ONCE, SO I DID THANK FROM THE BRANCH SO IT WAS SURE TO BE DONE CORRECTLY AND DIRECTLY. WAIT WAIT WAIT. NO ANSWERS. I NOW CALL FRAUD AGAIN. THEY HAVE NO IDEA WHAT I AM TALKING ABOUT CONCERNING A FAX. *WHEN THIS FIRST STARTED, MY BANKER AND I HAD CLOSED MY ACCOUNT SO NO FURTHER TRANSACTIONS COULD GO THROUGH. WELL, APPARANTLY CLOSING THE ACCOUNT DID NOT HAPPEN BECAUSE THE ITEMS THAT WERE NOT TO BE PUT THROUGH, THEY PUT THOUGH. SO THEY REIMBURSED ME EITH A TEMPERARY CREDIT FR THE AMOUNTS OF TWO TRANSACTIOS ANF THR
Is THAT THEY WERR INITIALLY IN AN AGREEMENT WITH ME NOT TO PAY A CERTIFICATE AIN MERCHANT WHICH WAS A LIAN COMOANY THAT WAS CONTINUING AUTOMATIC WITHDRAWELS AFTER THE DEBT HAD BEEN SETTLED! I CANT BELIEVE I AM SAYING THIS AGAIN. I LITERSLLY HAVE GONE OVER THIS,BWITHOUT EXAGERATION, ... AT LEAST **-** times. In one way or another. I am exhausted and feel so sick of it all. Now they are keeping my deposits from my job when they don't even have an answer! What in the **** is going on???
I want the payments that they gave to the merchants, then put back in my account, then took them away again, then charged me a thousand overdraft fees then tacked in random items while the account was duppose to be " frozen" and I want a sincere apology for the insanity they have caused me to experience for * straight months. The bank is rotten to the core.
I'm not* I have turned into a terrible B of A customer. I USED to be a good customer and politely go talk to them about the fees in top of fees for items that they so conveniently put through while holding others back to make the system read it as multiple items being overdraftedm..yada yada yada yada
Tried to reach the CEO BUT IF COURSE HIS CALLS LOOP AROUND TO WHATEVER RANDIM DRPT IT FEELS LIKEM. THE BETTER BUDINESS BUREAU WILL BE NEXT. I NEED MY MONEY REGUARDLESS. I MEED COMPENSATION FOR THE *** HOURS I HAVE SPENT ON HOLD AND IN CIRCLES OF CONVERSATIONS WITH THESE PEOPLE THAT ARE SERIOUSLY THE WORST CUSTOMER SERVICE AGENTS POSSIBLE. I DONT EVEN KNOW HOW THAT BANK IS STILL IN BUSINESS.
I have an issue with Bank of America too
How GetHuman580256 fixed the problem
We are waiting for GetHuman580256 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Bank of America customer problems.
What Do I Do If My Bank of America Card Was Declined?How do I recover my Bank of America account?
Do you have a customer issue as well?
We can help you get Bank of America's attention and get better help faster. Tap below to get started.
Having Bank of America issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman580256 fixes it.
This email address isn't valid

Bank of America

Get a straight answer about my checking account that has been manipulated into a status ,which changes atvsny given time tobl fit their current neefs
Customer service issue
Reported by GetHuman580256
Jun 28th, 2018 - a yr ago
I have an issue with Bank of America too
Fixed
Seen by 6 customers so far
Similar issue to 2068 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman580256 started working on this issue
Jun 28th, 2018 5:40pm
GetHuman580256 indicated the issue is not fixed yet.
Jun 28th, 2018 8:16pm