Very disappointed and frustrated with my senior financial lending officer in Topeka ks...

GetHuman1657813's customer service issue with Bank of America Home Loan Servicing from November 2018

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The issue in GetHuman1657813's own words
Very disappointed and frustrated with my senior financial lending officer in Topeka ks Melodie Phelps. My wife and I make almost ** thousand a monthly income. Our expenses are about **** and we can only qualify for **k to buy a house. That's ridiculous. We had been customers for this bank more than **years and loyalty. I guess we should be transfer our business to a different bank maybe a local branch. We make over ***k a year no counting bonuses. *Someone from bank of America loan should fix this problem immediately.
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Bank of America Home Loan Servicing

Customer service issue
Reported by GetHuman1657813
Nov 30th, 2018 - 6 mons ago
I have an issue with Bank of America Home Loan Servicing too
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Seen by 6 customers so far
Similar issue to 18 others
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GetHuman1657813 started working on this issue
Nov 30th, 2018 1:45am