Shipping issue

GetHuman1038167's customer service issue with Backcountry.com from August 2018

Help with my Backcountry.com issue
The issue in GetHuman1038167's own words
Add this order to one the day before... I forgot these items ... I ordered some stuff, then found(the next day or so) I had a forgotten a second written list of stuff I’d told my daughter I’d order( I just had brain surgery this past Monday, and I have memory issues, too). I ordered the other items yesterday, but I was wondering if there’s any way that you could add the little difference it would’ve been if I’d remembered to order everything together, instead of having to pay the entire extra shipping amount. If you can’t, could you please forward my email to a supervisor who might? Thanks.
I had meant to add them in, but I got occupied with another item concern and I forgot to add these items to the order.
Please, I have a disability with memory issues....I have ADD plus I have * brain aneurisms. I had brain surgery this past Monday. I just would like the extra shipping refunded on the second order.
Because I AM.
Please put the shoe on the other foot, or put it on your sister or brother or mother’s foot! We need help that sometimes is impossible to coordinate... or is just impossible to have available ****. So please make reasonable accommodations for people like me.
I have an issue with Backcountry.com too
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Backcountry.com

A few
Customer service issue
Reported by GetHuman1038167
Aug 26th, 2018 - 4 mons ago
I have an issue with Backcountry.com too
Fixed
Seen by 8 customers so far
Similar issue to 20 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman1038167 started working on this issue
Aug 26th 1:52pm
GetHuman1038167 indicated the issue is not fixed yet.
Aug 26th 4:52pm
GetHuman1038167 indicated the issue is not fixed yet.
Aug 30th 11:51am
GetHuman1038167 indicated the issue is not fixed yet.
Aug 30th 11:51am
GetHuman1038167 indicated the issue is not fixed yet.
Aug 30th 12:02pm
GetHuman1038167 indicated the issue is not fixed yet.
Sep 10th 2:42pm