Hi, I have actually more than one complaint since I purchase the x* **** and will expla...

GetHuman-ehab's customer service issue with BMW from March 2020

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Hi, I have actually more than one complaint since I purchase the x* **** and will explain it in points as follow:**- There were a promotion made by bmw Egypt for this car and after I paid the down payment and used the car they told me " sorry the promotion NOT on this category of x* !!! By the way bmw Egypt has only one category!!! **- At the same day I got the car and before I move away from the dealer place I heard noise coming when I lock the driver door so I asked the sales man is that normal? He said no sir and he went with the car to the work shop toke out the cover of the door to find an ALANKY around * cm been forgotten inside !!!!**- The isolation of the cabinet is ZERO the wind sound very noisy that I can't talk to the passenger next to me in **km speed !!!*I have been BMW customer for more than ** years never Mercedes nor Audi and never made a complaints and when I tried to meet with branch manager in Cairo he didn't even reply back ...*My name * Ehab Nagy *The car shasis number is ***** .*I need a solution please as I'm not happy at all with this deal and I do regret that I gave away my beautiful x* **** and made this deal and by the way I drive the car since *th till now I didn't get the car plate number !!*I need an urgent help please .*Thanks in advanced. *Ehab

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BMW

Customer service issue
Reported by GetHuman-ehab
Mar 18th, 2020 - 7 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 126 others
0 customers following this

Timeline

GetHuman-ehab started working on this issue
Mar 18th 9:10am
GetHuman-ehab indicated the issue is not fixed yet.
Mar 23rd 3:24pm

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