We returned my daughter BMW last May and leased a new vehicle from Long Beach bmw . Our...

GetHuman-tsgh's customer service issue with BMW from January 2019

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We returned my daughter BMW last May and leased a new vehicle from Long Beach bmw . Our salesman name is Ben Karin and that time they agreed to pay last payment of our lease . After they delivered the new car , didn’t see the old contract and we assumed they took care of everything till we got new bill asking for over $**** .*After we contact them for that , they waved some and we paid our share and sales manager said he will mail the check to bmw for last month payment over * months ago . Now bmw send the bill to collection agency and destroyed my daughter and her aunts credit. For more information call Long Beach bmw and ask for Ben Karin For more details . I basically leave a message with Ben , but do not get any responds.*Account is under Rasta Ghafouri and Ladan Jamshidvan.*Ref***********
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BMW

Customer service issue
Reported by GetHuman-tsgh
Jan 7th, 2019 - a mon ago
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Jan 7th 7:06pm