Pittsfield, MA - this is the third time I have gone to the store to find the refrigera...
GetHuman3504647's customer service issue with BJ's Wholesale Club from August 2019
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Pittsfield, MA - this is the third time I have gone to the store to find the refrigerated section closed off. Today, understandably there was something going on with even the meat section for everything was getting pulled.**The fact is, I am a baker on the side, so I eventually was getting more humiliated when I could not purchase heavy cream and eggs because it was closed off, Nor could I get Semi Sweet Nestle Morsels that for some reason is not stocked anymore. It isa pisser with what ever matrix-es you guys use but it is frustrating to say the least . **Amazon is your competitor, and I have today as in the past gone to them when things are no longer available at your warehouse. In this case, I think better than to travel ** minutes (* hour round way) and instead order online with a little foresight so that I do not waste time. Makes me think....$***.** annual Prime Membership with Amazon .... or $***.** annual BJ*s membership.... Hmmmm, you do the math. Next year will probably not be a renewal with BJ's.
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GetHuman3504647 indicated the issue is not fixed yet.
Aug 29th, 2019 10:21pm
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Aug 29th, 2019 10:22pm
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