I, Sampa Raychaudhuri, have submitted the deceased (Late Rabindra Roy Choudhury, A*C...

GetHuman-drhimach's Complaint issue with Axis Bank Ltd. from December 2020

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The issue in GetHuman-drhimach's own words
I, Sampa Raychaudhuri, have submitted the deceased (Late Rabindra Roy Choudhury, A*C ***************, died on ***********) claim as I am the registered nominee of the said account about three months back in prescribed proforma with relevant documents as suggested by Personal Relationship Manager Mr Biplab Deb Barman to Mr Debabrata Das, representative of Axis Bank, Malda. *Then after frequent inquiry about the status of the said claim , Mr Debabrata Das informed me:**. As there is LOCK DOWN due to covid, the process is going slow.**. Action in progress. Please stay with us**. Then seven days back he told cheque is ready. But as the manager of the said branch is on leave, so there is delay. Please stay with us.**. lastly, he told manager has joined. Please stay with us.**Now my complaint is that, the said account has registered nominee and submitted the said claim in the manner as suggested by said bank representative, then why is there so much delay to pay the deceased claim.**Please take the matter urgently and let me know the actual fact behind as early as possible.**Thanking you**SAMPA RAYCHAUDHURI*SB A*C *************** and*SB A*C *************** *MOB: **********.*Dated, Malda *th December ****

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Axis Bank Ltd.

Complaint issue
Reported by GetHuman-drhimach
Dec 9th, 2020 - 3 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 457 others
0 customers following this

Timeline

GetHuman-drhimach started working on this issue
Dec 9th, 2020 5:47pm

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