My rental agreement was *********. I stupidly left my Samsung phone behind in the renta...

GetHuman-gbinlcnm's customer service issue with Avis from May 2019

Help with my Avis issue
First: share to improve GetHuman-gbinlcnm's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-gbinlcnm may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-gbinlcnm's own words
My rental agreement was *********. I stupidly left my Samsung phone behind in the rental car that I returned to National Airport, Arlington, VA, on May *, ****. I dashed into the rental office at National Airport within ** minutes of returning my car to see if I could get my phone back. I was told that the car had already been rented and no one had turned in my phone to a lost and found box in the airport. Then I went to Europe for * * weeks without a phone. **Is there some way to find out if anyone ever turned my Samsung phone in to an Avis lost and found (for info, I blocked access to anyone trying to use it.) If Avis has custody of this phone, how can I get my phone returned to me? If it wasn't turned in to lost and found, I would like to receive a message from Avis saying that it was never recovered. Then I can start the process of replacing my phone.
GetHuman-gbinlcnm did not yet indicate what Avis should do to make this right.
I have an issue with Avis too
How GetHuman-gbinlcnm fixed the problem
We are waiting for GetHuman-gbinlcnm to fix the problem and share the solution with the rest of us customers.
Please help with my Avis issue
Do you have a customer issue as well?
We can help you get Avis's attention and get better help faster. Tap below to get started.
Having Avis issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Avis

Customer service issue
Reported by GetHuman-gbinlcnm
May 19th, 2019 - a mon ago
I have an issue with Avis too
Not resolved
Seen by 6 customers so far
Similar issue to 527 others
0 customers following this
Timeline
GetHuman-gbinlcnm started working on this issue
May 19th 12:38am
GetHuman-gbinlcnm indicated the issue is not fixed yet.
May 20th 5:09pm
GetHuman-gbinlcnm indicated the issue is not fixed yet.
May 20th 5:09pm
GetHuman-gbinlcnm indicated the issue is not fixed yet.
May 22nd 8:42pm
GetHuman-gbinlcnm indicated the issue is not fixed yet.
May 22nd 8:43pm