My rental agreement was *********. I stupidly left my Samsung phone behind in the renta...

GetHuman-gbinlcnm's customer service issue with Avis from May 2019

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The issue in GetHuman-gbinlcnm's own words
My rental agreement was *********. I stupidly left my Samsung phone behind in the rental car that I returned to National Airport, Arlington, VA, on May *, ****. I dashed into the rental office at National Airport within ** minutes of returning my car to see if I could get my phone back. I was told that the car had already been rented and no one had turned in my phone to a lost and found box in the airport. Then I went to Europe for * * weeks without a phone. **Is there some way to find out if anyone ever turned my Samsung phone in to an Avis lost and found (for info, I blocked access to anyone trying to use it.) If Avis has custody of this phone, how can I get my phone returned to me? If it wasn't turned in to lost and found, I would like to receive a message from Avis saying that it was never recovered. Then I can start the process of replacing my phone.

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Avis

Customer service issue
Reported by GetHuman-gbinlcnm
May 19th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 527 others
0 customers following this

Timeline

GetHuman-gbinlcnm started working on this issue
May 19th, 2019 12:38am
GetHuman-gbinlcnm indicated the issue is not fixed yet.
May 20th, 2019 5:09pm
GetHuman-gbinlcnm indicated the issue is not fixed yet.
May 20th, 2019 5:09pm
GetHuman-gbinlcnm indicated the issue is not fixed yet.
May 22nd, 2019 8:42pm
GetHuman-gbinlcnm indicated the issue is not fixed yet.
May 22nd, 2019 8:43pm

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