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Avis Customer Service

Answers to Common Problems

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Avis's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Avis.

Can I extend the duration of my rental agreement? Yes, it is possible to extend the duration of your rental agreement with Avis. If you realize that you need the vehicle for a longer... Read more

Do I need to return the rental car with a full tank of gas? Yes, it is recommended to return the rental car with a full tank of gas. Avis requires customers to refill the tank to the same level... Read more

Are there any additional fees or charges? Yes, there may be additional fees or charges when renting a car from Avis. These fees can vary depending on factors such as the location,... Read more

What types of vehicles does Avis offer for rental? Avis offers a wide range of vehicles for rental to cater to different needs and preferences. Our fleet includes compact cars, ideal... Read more

What documents do I need to bring when picking up my rental car? When picking up your rental car from Avis, you will need to bring a few essential documents with you. Firstly, make sure you have a... Read more

What is the cancellation policy for Avis reservations? The cancellation policy for Avis reservations allows customers to make changes or cancel their bookings without any fees up to 24 hours... Read more

Can I add an additional driver to my rental agreement? Yes, you can add an additional driver to your rental agreement with Avis. Avis offers the option to add one or multiple drivers to... Read more

There's more!

Click below to show 3 more questions, answers, and complete guides to common Avis customer support problems.

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Recent reasons customers contacted Avis:

Hello, i am trying to connect with Avis customer service at Pisa Airport as they have c...

I currently have a rental car with avis as an uber driver, I called Friday to extend t...

I want to change my drop off location for my rental car

Change a reservation for now

I rented a car from avis, rental agreement **********, returned on nov **th. I received...

Our flight is late and we can’t get there before the office in VPS

Location called to say they didn't have any vehicles but they can't refund my money.

Car stolen. Need vehicle information, VIN number, car plate *. And need to report car s...

Got charged more than I was meant to

i don*t get replies to my request (Avis case number ******** ). story: dear sir or mada...

I received a charge of $****.** on my Amex this morning, but I prepaid for my rental an...

Have a reservation but It's not under my Prefered Avis Membership. I'd like it moved so...

i am with my car and i cant get into it the key seems dead - the battery, Toyota Civic...

Help me with my issue

Does GetHuman work with Avis?

GetHuman does not work with Avis's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Avis at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Avis's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!