Hallo!*I got this e-mail today:*Hej Nisse Tetting,*Din provversion av Avast har konvert...

GetHuman-tetting's Cancel Service issue with Avast! from December 2019

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If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue in GetHuman-tetting's own words
Hallo!*I got this e-mail today:*Hej Nisse Tetting,*Din provversion av Avast har konverterats*till den fullst*ndiga versionen**Vi *r glada att kunna rapportera att din provvversion av Avast har konverterats till den fullst*ndiga versionen och att Avast *ven forts*ttningsvis kommer att skydda dig mot de senaste s*kerhetshoten och sekretessproblemen!****Ditt Avast-program kommer att uppdateras automatiskt, s* inga vidare *tg*rder kr*vs.*Best*llnings*versikt f*r automatisk f*rnyelse* **Produkt:*Avast AntiTrack Premium - * PC, * *r**Best*llnings-ID:**************Pris:*Delsumma: *** kr*Moms: ** kr*Totalt: *** kr**N*sta utg*ngsdatum:*** december ***** **Om du vill se statusen f*r din best*llning eller ladda ned en faktura, g* till avast.com*find-order, logga in och kontrollera best*llningsinformationen.**Inloggningsuppgifterna du beh*ver f*r att logga in *r:*Best*llnings-ID: ************L*senord: *wGQ*f*v *Hallo!*I suppose you can not take this in swedish but I try with the little I can in english!*I hav had Avast Premium Security for try in ** days (perhaps **) I think it was and got a message last week and then I pushed on the buttom that I do not want to go on with this product! Howevwr today I got a message that it was prologned for one year! I can not accept this!*Then today I got a message that it was prologned for one year for *** swedish crones! *At the same time I got a new offer for trying another ** days so I ask do your company not know what they are doing??*Further if I look at internet I can by Avast Premium Security for one year for *** swedish crones so why pay ***? Is this a joke and vhy are you cheeting custumers like this?*End of this I do not accept a prolonging for one year and pushed the buttom denie last week!*Please confirm and stop withdrawing money from m account!*Anoher qestion is why it is so difficult to be in contact with you and very suitable with server error when you try to not prologn your product?*One reason why I not will continue with your product is that I become very confused when I look att your homeside with different products and do not know what could bee best for me !! *Excuse my english and is there a possibility to speek in swedish with anyone about your security system??*Regard *Nisse Tetting

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Avast!

Cancel Service issue
Reported by GetHuman-tetting
Dec 11th, 2019 - 2 years ago
Fixed
Seen by 15 customers so far
Similar issue to 1128 others
0 customers following this
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Timeline

GetHuman-tetting started working on this issue
Dec 11th, 2019 6:21pm
GetHuman-tetting confirmed the issue is fixed. Hooray!
Dec 11th, 2019 11:13pm

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