Car was purchased with AutoNation in Albany, Ga. in ****. Dealership has since changed...

GetHuman-supertel's customer service issue with Autonation from September 2018

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The issue in GetHuman-supertel's own words
Car was purchased with AutoNation in Albany, Ga. in ****. Dealership has since changed to Five Star. I purchased an oil change package as part of my loan. Now it will not be honored.Would appreciate it if it could be added back to loan or refunded in some way.I am Rebecca Camp Cust* ******* Today's date **********
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Autonation

Customer service issue
Reported by GetHuman-supertel
Sep 5th, 2018 - a yr ago
I have an issue with Autonation too
Fixed
Seen by 6 customers so far
Similar issue to 57 others
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Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman-supertel started working on this issue
Sep 5th, 2018 3:27pm
GetHuman-supertel indicated the issue is not fixed yet.
Sep 5th, 2018 4:35pm
GetHuman-supertel indicated the issue is not fixed yet.
Sep 8th, 2018 11:02pm