Resolve an issue with my sons airline ticket

GetHuman637655's customer service issue with Austrian Airlines from April 2018

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The issue in GetHuman637655's own words
The problem: Resolve an issue with my sons airline ticket
GetHuman637655 did not yet indicate what Austrian Airlines should do to make this right.
I have an issue with Austrian Airlines too
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Austrian Airlines

Customer service issue
Reported by GetHuman637655
Apr 28th, 2018 - 5 mons ago
I have an issue with Austrian Airlines too
Not resolved
Seen by 2 customers so far
Similar issue to 111 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman637655 started working on this issue
Apr 28th 4:16pm