I placed order TJ*CSL* on ***** with promised delivery date by December **. Today I rec...

GetHuman-danriesn's customer service issue with Athleta.com from November 2018

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I placed order TJ*CSL* on ***** with promised delivery date by December **. Today I received an email that the order was delivered but there was no package. I called Athleta customer service, spoke with Roberta who advised me to wait until December ** because the package was “misscanned”. **I absolutely need the gift by December ** and want to make sure that this was indeed the case. I order very frequently from Amazon and no package was ever stolen off the porch. *Daniela Riesner
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Athleta.com

Customer service issue
Reported by GetHuman-danriesn
Nov 28th, 2018 - 9 mons ago
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GetHuman-danriesn started working on this issue
Nov 28th, 2018 11:49pm
GetHuman-danriesn indicated the issue is not fixed yet.
Nov 28th, 2018 11:49pm