Reactivate my account it says in service but no network

GetHuman1171887's customer service issue with Assurance Wireless from September 2018

1667 similar
0 following
Help with my Assurance Wireless issue
GetHuman1171887's next move: call Assurance Wireless.
The best way to get your problem resolved is to tap the button below to start calling Assurance Wireless. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman1171887's own words
Get ahold of customer service and resolve the problem quickly ... My assurance wireless phone just stopped making and receiving phone calls and says it's roaming. When I try to reach customer service it asks for a prepaid phone card and to purchase one . When I do **** it goes to Sprint and my service is Virgin Mobile. So I've tried emailing but no reply. In settings it says phone in service text in service data in service no cellular network
This is the only method of communication I have and I'm scheduled for surgery in** day's so it's important that I'm reachable.
Activate the phone so it will function properly.
I've had there service for several years and always respected the guidelines
Tried to reset network settings
I have an issue with Assurance Wireless too
How GetHuman1171887 fixed the problem
We are waiting for GetHuman1171887 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Assurance Wireless's attention and get better help faster. Tap below to get started.
Having Assurance Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Assurance Wireless email you?
This email address isn't valid
Follow this issue
See how GetHuman1171887 fixes it.
This email address isn't valid

Assurance Wireless

ANS with Virgin Mobile
Customer service issue
Reported by GetHuman1171887
Sep 21st, 2018 - 6 mons ago
I have an issue with Assurance Wireless too
Not resolved
Seen by 55 customers so far
Similar issue to 1667 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Phone number
Billing address
Last 4 of SSN
GetHuman1171887 started working on this issue
Sep 21st, 2018 4:16pm
GetHuman1171887 shared this issue with your circles on Google+
Sep 21st, 2018 4:16pm