I stuck the return label to the package and brought it to the nearest shipping center a...

GetHuman-mayaros's Returns issue with Asos from October 2019

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The issue in GetHuman-mayaros's own words
I stuck the return label to the package and brought it to the nearest shipping center and sent it back to be returned but a few days later it was returned back to the address it was shipped to. I don't know what to do now and am now on holiday outside the state. I do not know what the procedure is to deal with these returns since I already took the called for steps and it was returned right back to me. Please help me address this to ensure it all gets returned and I am not charged for these items. thank you.

GetHuman-mayaros did not yet indicate what Asos should do to make this right.

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How Do I Return Something to Asos?How Do I Track My Order with Asos?How Do I Return Something to Asos?
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Asos

Returns issue
Reported by GetHuman-mayaros
Oct 3rd, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 2468 others
0 customers following this

Timeline

GetHuman-mayaros started working on this issue
Oct 3rd, 2019 5:24pm
GetHuman-mayaros indicated the issue is not fixed yet.
Oct 4th, 2019 9:59pm
GetHuman-mayaros tried contacting Asos
Oct 4th, 2019 10:01pm
GetHuman-mayaros tried contacting Asos
Oct 4th, 2019 10:01pm
GetHuman-mayaros could not reach Asos customer support
Oct 4th, 2019 10:01pm