My flight is going to happen soon in September **nd and I want to bring my dog with me...

GetHuman-khueemh's customer service issue with Asiana Airlines from September 2018

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The issue in GetHuman-khueemh's own words
Get a confirmation about my pet ... My flight is going to happen soon in September **nd and I want to bring my dog with me but it’s so hard to get in contact with them as I tried to call them several time for days. When I finally got their call back which is today September **, they said it will take about *-* days for the request to be processed. I called the official number of asiana in the US but they wanted me to call the head office in Seoul, either way I can’t seem to find a way that will speed this process up and I really need my dog to be on this trip with me and to pay for the fee!
It is difficult to contact them
Speed up the process so I can get the confirmation before the flight
I paid for the flight and willing to pay the fee for my dog
Yes I tried to call all the number that they gave me
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Asiana Airlines

Customer service
Customer service issue
Reported by GetHuman-khueemh
Sep 21st, 2018 - 6 mons ago
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GetHuman-khueemh started working on this issue
Sep 21st, 2018 9:45pm