I order a box spring and when it got here the delivery men said that I didnt need it an...
GetHuman4879977's customer service issue with Ashley Furniture from May 2020
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The issue in GetHuman4879977's own words
I order a box spring and when it got here the delivery men said that I didnt need it anymore because the foundation I had was better for me. I said ok than take it back. Basically, I refused it. They said we can't take it back and left the queen size box spring in the middle of my tiny hallway. They also said the store would call me back to have it picked up which apparently was lie. I got someone from Ashley furniture on the phone and explained my situation. They said they dont take returns. WTF! These people left this queen size box spring I refused and fooled me into signing for it. I did not get a copy of a receipt or anything. I have been calling this store for a week an no on returns my calls. I am so upset. I am never buying from these ******** again.
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