Hello. I ordered Reylow King Bed SKU APK-B***-KBS. I finally received it in multiple de...
GetHuman-jbaxstar's customer service issue with Ashley Furniture from May 2020
Help with my Ashley Furniture issue
First: share to improve GetHuman-jbaxstar's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jbaxstar may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-jbaxstar's own words
Hello. I ordered Reylow King Bed SKU APK-B***-KBS. I finally received it in multiple deliveries after * months which was very irritating. However, after spending * hours on memorial day trying to build this bed, the slats absolutely will not work with this bed. The metal bars will not fit through the wood on these slats they are WAY to thick. Also, on the instructions it shows that there are * holes on each supporting block of wood where you would install the support bracket but mine only has ONE hole. Also, the black support bars that were included are way to long. If it even did install which it did not( not even close), then it still would have been uneven and unlevel. I need the CORRECT slats and I am getting very frustrated now as i have been sleeping on the matress on the floor for * months.
GetHuman-jbaxstar did not yet indicate what Ashley Furniture should do to make this right.
I have an issue with Ashley Furniture too
How GetHuman-jbaxstar fixed the problem
We are waiting for GetHuman-jbaxstar to fix the problem and share the solution with the rest of us customers.
Please help with my Ashley Furniture issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.