My husband and I bought one of your systems and also added extra cameras. It was instal...
GetHuman-elhilton's customer service issue with Arlo from May 2018
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My husband and I bought one of your systems and also added extra cameras. It was installed per the directions. After several months, I realized the system was not providing us with any information, protection or security. We are both very disappointed. The product came highly recommended by law enforcement personnel in Will County. I suspect it is meant for more computer-savvy users. I wonder if my husband let you know he is low-vision? **Anyway, we would like to return the equipment and receive a refund. Please stipulate how we should handle his return and refund issue. Thank you.*I am Edith Hilton. The purchase is in my husband's name: *Warner M. Shippy Jr.****** Danbury Drive*Plainfield IL *****. *****@***.com ****-***-****. My mobile is ***-***-****.
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