Yes, this is likely fraudulent. Arlo doesn't make unsolicited contact to offer to fix technical issues for a charge. Arlo's customer services are available to help troubleshoot and resolve any issues with your product, at no extra cost. If you're experiencing problems with your night vision not being red on the cameras, you can refer to the troubleshooting guides on the Arlo website, or reach out to the Arlo support team directly. Beware of scams and never provide your personal information or payment details to someone claiming to offer a service you haven't expressly sought out.
Asked Apr 27, 2024 5:59 PM