I do not get all the steps required to create an account. I open the app on my iPhone a...

GetHuman-pisumner's customer service issue with Arlo from April 2018

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The issue and preferred resolution, in GetHuman-pisumner's own words:
Create Arlo account ... I do not get all the steps required to create an account. I open the app on my iPhone and click NEW TO ARLO. I then select Arlo Wire-free, go through the base station set up and it discovers device, click continue, name the device,, continue, put in Email, continue, then get the account sign in page. It p***es the steps to create an account. Have tried several times.
I need an account to use the Arlo cameras.
Steps to create Arlo account
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Arlo

Arlo Pro *
Customer service issue
Reported by GetHuman-pisumner
Apr 20th, 2018 - 3 mons ago
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Seen by 6 customers so far
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GetHuman-pisumner started working on this issue
Apr 20th 11:06pm