I do not get all the steps required to create an account. I open the app on my iPhone a...

GetHuman-pisumner's customer service issue with Arlo from April 2018

6 views
 | 
260 similar
 | 
0 following
Help with my Arlo issue
First: share to improve GetHuman-pisumner's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-pisumner may need:
Name, Email, Phone number or other identifying information
GetHuman-pisumner's next move: go to the Arlo help center.
Arlo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pisumner will want to follow the link below to head to their help center. We will check on GetHuman-pisumner later to make sure it's all set or try to help escalate.
The issue in GetHuman-pisumner's own words
Create Arlo account ... I do not get all the steps required to create an account. I open the app on my iPhone and click NEW TO ARLO. I then select Arlo Wire-free, go through the base station set up and it discovers device, click continue, name the device,, continue, put in Email, continue, then get the account sign in page. It passes the steps to create an account. Have tried several times.
I need an account to use the Arlo cameras.
Steps to create Arlo account
I have an issue with Arlo too
How GetHuman-pisumner fixed the problem
We are waiting for GetHuman-pisumner to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Arlo's attention and get better help faster. Tap below to get started.
Having Arlo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Arlo email you?
This email address isn't valid
Follow this issue
See how GetHuman-pisumner fixes it.
This email address isn't valid

Arlo

Arlo Pro *
Customer service issue
Reported by GetHuman-pisumner
Apr 20th, 2018 - 5 mons ago
I have an issue with Arlo too
Not resolved
Seen by 6 customers so far
Similar issue to 260 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-pisumner started working on this issue
Apr 20th 11:06pm