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Argos Customer FAQ

Top Answers & How-to Guides

What is Argos's Phone Number?

The question we are asked most often is about how to talk to Argos customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I track my Argos order internationally?

No, currently Argos only offers order tracking within the United Kingdom. International tracking services are not available for Argos...
Ask any question you have about Argos customer service, get an answer now.

Recent Argos Customer Questions

order page just says 'looking up stock' for the last 30 minutes

We're sorry for any inconvenience you might be experiencing. It seems like there could be a technical issue. Please try refreshing the page or clear your browser cache and cookies before logging back into your Argos account. If the issue persists, it might be beneficial to try ordering from a different browser or device. If none of these solutions work, it's likely an internal issue with Argos' website which should be resolved shortly. Please try again later.
Asked Apr 6, 2024 9:51 AM

Can I just go to Argos and order a product and pay for the item

Yes, you can definitely go to any Argos store and order a product directly. You will need to locate your item in the catalogue or on the digital kiosk, write down the catalogue number, and then bring it to the cashier's desk. There, you can pay for your item using cash, debit card, or credit card. You will be given a receipt with a collection number. When your number is displayed, you can collect your item from the collection point.
Asked Mar 28, 2024 8:24 AM

I am trying to cancel an order but it won't let me

We're sorry to hear you're having trouble cancelling an order. With Argos, once an order has been placed it moves quickly into processing which means it may not be possible to cancel prior to delivery. However, once you've received your order, you can still return the item within 30 days of receipt, provided it's in original condition. Please ensure to have your receipt or order confirmation handy. Take your item to an Argos store, or if it was delivered, you can request a collection by getting in touch with the Argos Customer Service team. Once your item is returned, you will be issued a full refund.
Asked Feb 27, 2024 12:13 AM

Help me with my Argos customer service issue

Order Management

How Do I Cancel My Argos Order?

If you're having second thoughts about your Argos order, you should try to cancel it before it's too late. It's easy to cancel most...

How Do I Exchange an Item with Argos?

If something you bought at Argos wasn't what you wanted or doesn't work correctly, you may be able to exchange it. You have 30 days...

How Do I Track My Argos Delivery?

Ordering from Argos is convenient, and it's easy to track delivery of your order. You can log into your account and get the status...

How Do I Change My Personal Info with Argos?

The well-designed Argos website makes changing your personal information, from your delivery address, to your email address, to even...

Can I amend my order after it has been placed?

Yes, you can amend your order after it has been placed with Argos. If you need to make changes, such as modifying the delivery address,...

In-Store Services

Can I order online and collect in-store?

Yes, you can certainly place an order online and collect it in-store at Argos. Our convenient Click & Collect service allows you to...

Can I check product availability in my local store?

Yes, you can easily check the availability of products at your local Argos store. To do so, visit our website or use our mobile app...

Payment Methods

What payment methods does Argos accept?

Argos accepts various payment methods to ensure convenient shopping experiences for customers. We offer the flexibility of paying with...

Returns Policy

What is the Argos returns policy?

The Argos returns policy allows customers to return most items within 30 days of purchase for a full refund or exchange. The returned...

Delivery Information

How long does delivery take?

Delivery times for Argos vary depending on the type of product and the chosen delivery option. For smaller items delivered by standard...

What are the delivery charges for Argos orders?

Argos offers various delivery options and charges based on the size, weight, and value of the order. For smaller items, standard delivery...

Can I track my Argos order internationally?

No, currently Argos only offers order tracking within the United Kingdom. International tracking services are not available for Argos...

Price Match Policy

What is the Argos price match policy?

Argos offers a comprehensive price match policy to ensure customers get the best deal possible. If you find the same product at a lower...

Product Warranty

Do Argos products come with a warranty?

Yes, Argos products come with a warranty for a specified period of time. The length of the warranty depends on the type of product,...

Recycling Service

Does Argos offer a recycling service for old products?

Yes, Argos offers a recycling service for old products. As part of their commitment to sustainability and the environment, Argos has...
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